Module Purpose

The aim of this module is to explain how to achieve the best outcomes for:

• Disagreements with children or parents
• Relationship conflicts
• Formal debates
• Heated discussions
• Disputes with colleagues or bosses
• Conflicts with clients or companies
• Political discourse
• Arguments or disputes of any kind

Here are some of the topics:

1. Choosing When to Engage
2. How to Win Debates
3. The RISA approach
4. Best ways to deal with conflict.
5. Dealing with misinformation.
6. Dealing with fallacies